Sample Case Studies :
| Problem: A
large retail site received dozens of phone calls and e-mails daily from customers asking
about order shipment status. Staff had to look up customer number, cross-reference to UPS
tracking number, and then contact the customer regarding shipment status. |
| Solution: A custom
CGI script was written to allow site visitors to enter their order number (supplied by the
shopping cart system) into a simple form which was tied to the tracking database. Within
seconds, the customer could see exactly where their package was enroute and even view a
color-coded map showing approximate ground time-in-transit. |
| Problem: A retail
site manually processed orders and maintaining customer lists. Customers were placing
orders for items that were sold out. |
| Solution: Credit card
orders was processed in real-time, inventory and customer orders were handled through a
database. Quantity available was checked before allowing the customer to make the
purchase. |
| Problem: A client
maintaining an information and offer page, required to update the
offer listings and the information on a regular basis. He also
wanted to keep track of the visitors by getting their e-mail and
name. He also wanted to send regular news letters on the basis of
their selection options. He wanted e-mails to be sent to them
automatically. He also wanted returning users to be taken straight
to the offer or information page without logging in. |
| Solution:
Web program was written to acomplish all the above tasks, allowing
the site owner to add the new offers, update the information,
track visitors, send out news letters and build the pages. |
| Problem: A client
advertising on many other sites and search engines had to go to each site individually to
obtain banner click-through reports. Client wanted a centralized method of tracking visits
from each site. |
| Solution: A program
was written that tracked visits from each site daily and monthly. This was later expanded
to include e-mail newsletters and anything else that the customer's URL was included in,
by simply embedding a unique code in the URL. |
| Problem: A retail
site was processing hundreds of quote requests per day manually and needed a way to
automate their responses while keeping them personalized. |
| Solution: A quotation
system was designed to look up prices in a database and then add an easily customized
message based on which item the customer requested a quote. System allows tracking of
which items are being requested most often along with daily stats. |
| Problem: An
exhibitor wanted to have all his calendar of exhibition events to
be published on line and facilities for easy edits and updates. |
| Solution: An
events calendar web application was designed to store the
events in a database and then user friendly forms were given to
edit, delete or add events to it. The calendar pages were built by
another program modules based on template files pulling events
data from the database. |
The above case studies are very few out of the
many which are already implemented at many web sites. If you have any kind
of requirement then contact us to provide a better solution and a customised web
application.
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